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Borderless AI

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Overview

Borderless AI is a cutting-edge startup revolutionizing global human resources (HR) and payroll management through advanced artificial intelligence (AI). Founded in 2022 by Willson Cross and Sean Aggarwal, the company is headquartered in Toronto, Canada. Borderless AI has raised $27 million in seed funding, led by Susquehanna and Aglaé Ventures. The company's flagship product is an AI agent named Alberni, designed specifically for the HR industry. Alberni leverages generative AI and conversational AI to automate and expedite processes such as onboarding, managing, and paying international team members. Key features of Alberni include:

  • Global Compliance: Provides real-time, accurate compliance information across over 170 countries.
  • Multilingual Support: Fluent in over 100 languages, enabling effective cross-language communication.
  • Automated Processes: Streamlines tasks like contract creation, expense management, and payroll set-up.
  • Advanced Retrieval-Augmented Generation (RAG): Enhances accuracy and responsiveness in answering user queries. Borderless AI offers services such as:
  • Employer of Record (EOR) Services: Enables businesses to hire and pay employees internationally without establishing foreign entities.
  • Global Contractor Management: Includes localized benefits and visa/immigration support.
  • Free Access to Alberni: Offers HR features like international expense reimbursements and AI-generated employment agreements at no cost. The company has a strategic partnership with Cohere, a leader in Large Language Models (LLMs), to enhance Alberni's capabilities. Borderless AI's mission is to bring economic empowerment by removing geographic barriers and democratizing access to global job opportunities, while simplifying the global HR stack and ensuring compliance.

Leadership Team

Borderless AI's leadership team comprises experienced executives driving the company's strategic vision and operational excellence: Founders and Executive Leadership:

  • Willson Cross: Co-Founder and CEO, guiding overall strategy and direction.
  • Sean Aggarwal: Co-Founder and Chairman, overseeing growth and strategic initiatives. Chief Officers:
  • Derrick Isaacson: Chief Technology Officer, responsible for technological advancements and innovations.
  • U. M.: Chief Product Officer, overseeing product development and launches.
  • R. V.: Chief Payments Officer, managing cross-border payment processes and compliance. Board of Advisors:
  • Beth Steinberg: Former Chime HR Executive, joined in May 2024. Brings extensive HR leadership experience from companies like Meta, Nike, and Nordstrom.
  • Leonard Shen: Former Visa and PayPal Executive, joined in April 2024. Offers decades of experience in compliance and ethics, particularly in the payments sector. The leadership team focuses on leveraging AI technology to simplify global HR processes, ensuring compliance, and mitigating risks associated with global workforce management. Their collective expertise spans technology, finance, HR, and global business operations, positioning Borderless AI at the forefront of AI-driven HR solutions.

History

Borderless AI, an AI-powered startup in the Employer of Record (EOR) space, has a brief but impactful history: 2022: Founded by Willson Cross (CEO) and Sean Aggarwal (Executive Chairman). Cross is a serial entrepreneur, while Aggarwal is the former CFO of Trulia. March 2024: Emerged from stealth mode with a $27 million seed funding round, led by Susquehanna and Aglaé Ventures. Omeed Malik's investment bank, Farvahar Partners, played a crucial role in raising the majority of the funds. Key Developments:

  1. Introduction of Alberni: An AI agent leveraging generative AI to automate and accelerate international HR processes. Alberni operates in 170 languages and can handle complex tasks within minutes.
  2. Partnership with Cohere: Became the exclusive partner deploying Cohere's large language models (LLMs) in the global HR sector. Developed a proprietary data platform augmenting Cohere's LLM for enhanced accuracy and trust.
  3. Free Access to Alberni: In June 2024, Borderless AI made Alberni's basic features free to use, including international expense reimbursements and AI-generated employment agreements. This strategic move aims to gain market traction and convert users to paid customers for core international payroll services. Mission and Impact: Borderless AI aims to democratize access to global job opportunities by removing geographic barriers. The company envisions AI agents becoming mainstream in HR, similar to the widespread adoption of websites and mobile apps in previous decades. Through its innovative approach, Borderless AI is positioned to significantly impact the global HR landscape, streamlining processes and expanding opportunities for businesses and workers worldwide.

Products & Solutions

Borderless AI offers innovative AI-driven solutions to revolutionize human resources (HR) management:

  1. HRGPT: An AI-powered search engine that efficiently manages internal HR data, employment laws, and regulations. It combines real-time web searches with company internal data to perform tasks like generating employment agreements and tracking leave requests.
  2. Alberni AI Agent: Developed in collaboration with Cohere, Alberni is the world's first AI agent for global HR. It uses conversational AI to simplify tasks such as contract creation and expense management across 170+ countries and 100+ languages.
  3. Automated HR Processes:
  • Contract Creation: Generates compliant contracts tailored to local laws and company policies.
  • Employee Onboarding: Streamlines international team member onboarding.
  • Payroll Management: Manages payroll through chat, allowing adjustments and payment insights.
  • Expense Reimbursements: Automates international expense processing.
  • Leave Requests: Evaluates time-off requests based on policies and laws.
  1. Compliance and Data Governance: Ensures adherence to local laws and global privacy standards (e.g., GDPR, CCPA) with customizable access permissions and audit trails.
  2. Customizable AI Agents: Businesses can create tailored AI agents that represent their identity, policies, and processes, adapting and improving over time.
  3. Integration and Security: Integrates with various systems to centralize company knowledge, providing precise answers and task automation while prioritizing data security.
  4. Real-Time Guidance: Offers instant support on local compliance and tax regulations, empowering employees to find answers independently. Borderless AI's solutions aim to streamline HR operations, reduce administrative burdens, and ensure compliance, enabling efficient global workforce management.

Core Technology

Borderless AI's core technology leverages advanced artificial intelligence (AI) to transform and automate global HR management:

  1. Alberni AI Agent:
  • Powered by Cohere's large language models (LLMs)
  • Fluent in 170 languages
  • Navigates complex compliance, tax law, and payment challenges
  • Automates tasks like onboarding, payroll management, and agreement generation
  • Reduces process time from 7-10 days to 10 minutes
  1. HRGPT: AI-Powered People Platform:
  • Combines LLMs and search models for efficient HR task performance
  • Features include:
    • Free, self-serve HR knowledge base with real-time web search
    • Enterprise search for company-specific HR data
    • Citations and source transparency
    • Specialized agents for various HR tasks
    • Multi-language support and advanced AI models
  1. Cohere Integration:
  • Utilizes Cohere's LLMs for advanced capabilities
  • Implements Retrieval Augmented Generation (RAG) and multilingual support
  • Delivers real productivity and efficiency gains for global HR management
  1. HR Task Automation:
  • Streamlines routine processes such as expense reimbursements, time-off management, and payroll
  • Enhances productivity without replacing human intervention
  1. Data Security and Privacy:
  • Emphasizes strong security measures
  • Ensures customer data is not stored with LLM providers or used for training
  • Provides businesses with maximum control, security, and flexibility Borderless AI's technology focuses on leveraging AI to simplify and automate HR processes, enabling efficient and compliant global team management.

Industry Peers

Borderless AI operates in the HR, payroll management, and compliance sectors, competing with several notable companies:

  1. Lano: Focuses on global payroll consolidation and employer-of-record (EOR) services for international hiring and management.
  2. Gigapay: A fintech company offering accounts payable solutions, particularly in the creator economy sector.
  3. WorkHint: Simplifies management of on-demand contract talent with onboarding and workflow management features.
  4. Native Teams: Provides financial and employment services for freelancers and remote workers.
  5. Yellowstone International: Specializes in contract management and payroll services, offering comprehensive tax and compliance support.
  6. Deel: Offers EOR services, global payroll management, and compliance solutions for international team management.
  7. Remote: Provides global payroll, EOR services, and compliance management for hiring and paying employees across multiple countries.
  8. Rippling: Offers a comprehensive HR platform including global payroll management, EOR services, and compliance solutions.
  9. Papaya Global: Operates a global payroll technology platform automating processes and ensuring compliance for workforce spending and payments.
  10. Auxadi: Provides international accounting, tax, and payroll solutions for corporate clients. These companies compete in areas such as global payroll management, EOR services, and compliance, offering similar services to Borderless AI. The industry is characterized by a focus on simplifying international workforce management, ensuring legal compliance, and leveraging technology to streamline HR processes.

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